One of the most expedient ways to enrich your travel experience is also one of the most under-used. We're talking about hotel concierges.
A concierge staff, especially of a five-star luxury hotel, can help you accomplish a range of requests to make your trip that much better, but its services are often underused. Most travellers think of contacting the hotel's helpdesk for directions or restaurant recommendations and thus miss out on a wealth of local expertise. A luxury hotel administration has impressive powers and can assist with almost any enquiry that you have, so you shouldn't miss out that advantage. These resident caretakers are a valuable resource and there are several ways for guests to get the most out of what they can offer. Here are top tips on how to do that.
YOU CAN ASK THEM FOR ALMOST ANYTHING: Unsurprisingly, concierges can make restaurant reservations, book tours and theatre tickets. But they can also help with tasks you may not expect, such as recommending you a private guide who can speak your required language, suggesting the most authentic place to go shopping for a local specialty or as simple as arranging a phone charger for you. For that matter, administrators of a five star hotels can do anything for you to experience limitless luxury. The Imperial – a legendary hotel in New Delhi, prides itself on having the finest concierge services in the city of Delhi. Whether you're looking for exclusive concert seats, tickets to an event in the city, planning a visit to tourist spots, the team here is on hand to help. In addition, if you're in need of anything from baby-sitting services to a doctor's appointment, they can see to it that you are looked after promptly and efficiently.
REACH OUT TO THE HOTEL BEFORE YOU ARRIVE: Contacting your hotel's concierge in advance of your stay has plentiful advantages. Asking them for help a few weeks beforehand will increase the chances that you will get what you want; they make sure your room is ready before you arrive and take care of any personal preferences you might have. Caretakers at a five-star luxury hotel ensure that their guest is able to benefit from top-notch consultative services; both while planning a visit and during his or her stay. Whether you're travelling for business or pleasure, call in advance and share your itinerary, they will plan your activities in a way your assistant can't. Calling in advance can also qualify you for special pricing. You'll also get a better update on the exceptionalities of individual cities from them than from the reservations desk, which handles scores of guests a day. For a luxurious experience any time of the year, The Imperial's concierge provides guests with the best insights of the city's historical splendour by putting together a personalized itinerary. It can be based on tastes and preferences of the best shows and performance in town to see during their stay, plus VIP access to certain venues and concerts.
INFORM ABOUT SPECIAL NEEDS: If you are physically challenged, aren't feeling well, or have other special needs, your hotel helpdesk can offer considerable aid-like calling wheelchair-accessible taxis, finding doctors suitable for you, and recommending restaurants and tourist spots that can accommodate you comfortably.
INFORM THEM THE PURPOSE OF YOUR TRIP: If you are travelling for a special occasion, inform the hotel staff well in advance, with their assistance everything can just be up to your imagination. They can handle out-of-the-box requests for your special event arrangements and also make sure that you are best-dressed for your event. Most five-star hotels have their in-house salon and beauty services to provide exclusive luxury service to its customers.
The reception desk of your hotel is not just a “keeper of the keys.” Their ultimate goal is to offer an exemplary customer service experience to their hotel guests. Don't miss out on the wealth of information and network of contacts they spend years cultivating. Keep in mind – all that expansive knowledge is available to any guest, absolutely free. The concierge makes the impossible possible.
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