The internet has changed the way the hotels are researched and booked today. But there are so many hotel options available on the market that it can be overwhelming for many consumers. This is why finding a professional travel agent can be an important first step. Travel agents are a great resource to help consumers research options and can find the best deal possible. Customers who use a travel agent often get the best deals and VIP treatment upon arrival. Travel Agents are experts in the industry and many have negotiated special deals and amenities for their clients. Many have launched their own online booking solutions that allow their customers to research and book travel when and where they want while still enjoying the benefits of using a travel agent.
The Hotel reservation software a travel agency chooses should be easy to use and provide Users the functionality they need to research and book the hotel property they are looking for. The ability to narrow the Search to a specific neighborhood within a city near a specific point of interest may be important for some Users. The ability to find a hotel that has a restaurant or banquet facilities may be key for those planning an event. The ability to sort a search for hotel rooms by a particular star rating or the average nightly rate can speed up the process dramatically. Easily finding a hotel property that includes the specific amenities such as free internet or perhaps concierge service may be important for others. Hotels offer varying levels of comfort and service, so matching a client with the right hotel is important.
Today’s hotel booking engines can access information to research which particular hotel meets an individual customer’s specific needs with just a few clicks of a mouse. Search for a hotel room by a specific neighborhood within a larger city, by price range and even star rating. Recent industry consolidation has many travel agents forming alliances, so the ability to extend their hotel reservation software to affiliated agencies quickly and easily is key for many. The ability to easily expand the access of an online booking engine to affiliated agencies while maintaining their brand identity can be crucial to the success of launching an online booking engine for some.
The hotel reservation software products available in the market today include links to media files & rich content to assist with selecting the right hotel property during the research, shopping and booking process. Some applications even use innovative responsive technology that automatically adjusts the screen display layout based on the type of device being used to access the booking engine. Dynamic Packaging modules are designed to allow agents and consumers to package hotels with other travel products like airline tickets and cruise vacations. Dynamic packaging allows the user to create their own unique travel itinerary.
Finding hotel reservation software with the right combination of options for your business can be a critical decision for your business. Finding a technology partner that will help you reach today’s mobile consumer with tools to automate your travel business can be just as important.
Martin Wynn
